Cancellation and Returns Policy

We will offer a refund to customers if they have told us within 14 days of receiving their goods that they want to cancel. The customer then has 14 days to return the goods to us, at their own expense. A refund will be made by cheque within 14 days of receipt of the goods back.

If a customer has accepted the goods but later finds a fault in an item, the customer should notify us giving details of the fault. Provided that this notification is made within 6 months of receipt, and that the item hasn’t been tampered with or altered in any way, we would normally send a replacement.

We will only accept returns from the customer who originally ordered the goods.